ONLINE PRIVACY POLICY AGREEMENT
The Food Mill, takes your right to privacy seriously and wants you to feel comfortable using this web site. This privacy policy deals with personally identifiable information (referred to as “data” below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by The Food Mill, nor does it apply to persons that are not employees or agents of The Food Mill, or that are not under The Food Mill control. Please take time to read this site’s Terms of use.
Collection of data
Registration to receive e-mail announcements require only a valid e-mail address. You are not required to provide any other information if you do not want to. Please be aware that the e-mail address you provide and any other information you enter may render you personally identifiable and may possibly be displayed on this web site intentionally (depending on choices you make during the registration process, or depending on the way in which the site is configured) or unintentionally (subsequent to a successful act of intrusion by a third party). As on many web sites, The Food Mill may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information.
What Person Information Do We Collect And Why.
Depending on how you choose to interact with The Food Mill, we may collect personal information from you. We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. With this information, we can provide you with easy access to our products and services. Having your personal information makes it easier for The Food Mill to communicate with you special offers, promotions, and other marketing programs and news that may be of interest to you. You have the opportunity to unsubscribe from promotional emails by following the instructions included in each marketing email or by changing your preferences in your account. The information collected from you may include the following:
Contact information, such as name, phone number, and email and postal address;
Account information, such as online password and other log-in details used to access The Food Mill products and services; and details about your subscriptions; Payment information, such as name, billing address and payment card details, including card number, expiration date and security code;
Location data (such as data derived from your IP address, country and/or ZIP code) and, with your consent, the precise geolocation of your mobile device;
Social media handles, content and other data posted on our official social media pages;
Information we obtain from third-party health care providers and related vendors, such as information about your health and interest in, use of, and payment for health-related products and services, if you consent to such information being shared with The Food Mill;
Information we obtain from third-party social media services (e.g., Facebook) or payment services (e.g., PayPal) if you choose to link to, create or log into your The Food Mill account through these services;
Demographic and preference information (e.g., date of birth, gender, dietary preferences, allergies and favorite categories) and health quiz responses;
Information you submit in connection with a career opportunity at The Food Mill, such as contact details, information in your résumé (including work history, education and language skills) and details about your current employment. In addition, where legally permissible, you may choose to provide information about your gender, race and ethnicity, and veteran and disability status;
Contact information you provide about friends or other people you would like us to contact; and
Other personal information contained in content you submit to us, such as through our “Contact Us” feature or customer support tools on the Service Channels.
How Is Information Obtained By Automated Means
When you interact with our products and services, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, Internet service provider, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, dates and times of visits to the Services Channels, number of links you click while using the Services Channels, search terms, operating system, website traffic and related statistics, keywords and other data about your device and use of the Online Channels. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the services around your preferences; (4) measure the usability of our products and services and the effectiveness of our communications; and (5) otherwise manage and enhance our products and services, and help ensure they are working properly.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of the Services Channels. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
Targeted Advertising
The Food Mill may partner with third party advertising networks that collect IP addresses, unique device identifiers (UDIDs), browser type, operating system, time zone, country, referring pages, and other information through the use of cookies, web server logs and pixel tags on The Food Mill Websites, Apps, emails and on third party websites and emails. These partners use this information to provide you with advertisements that are customized to your particular preferences, including for companies that are not affiliated with us. We may use this process to help us manage and improve the effectiveness of our marketing efforts. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain laws. Depending on where you reside, you may, have the right to opt out of targeted advertising, sharing, and sales of your personal information.
How Do We Use The Information We Collect
As previously stated, The Food Mill uses your personal information not only to enhance your customer experience but also to administer our business. We may use the personal information we obtain about you to: process and fulfill orders and purchases via the Services Channels and keep you informed about the status of your order; establish and manage your account; identify and authenticate you so you may order our products and access and use the Services Channels; provide customer and technical support and respond to inquiries;
communicate with you regarding news updates, notices, special promotional offers, advertisements and marketing materials, our products and services, or other information that may be of interest to you; communicate about, and administer participation in, special events, programs, promotions, offers, surveys, focus groups and market research; notify you about product safety and recall information, such as reporting an adverse event or communicating a product recall; manage career opportunities, including for recruitment purposes, employee onboarding and other human resources purposes; increase and maintain the safety and security of our products and the Services Channels and prevent misuse; operate, administer, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; performing analytics (including market research, trend analysis, financial analysis, and anonymization and aggregation of personal information); managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions); protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and comply with and enforce applicable legal requirements and relevant industry standards and policies, such as this Privacy Policy and our Terms of Use.
We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.
Third-Party Analytics Services
We may use third-party web analytics services in connection with the Services Channels, such as Crazy Egg, Google Analytics, Optimizely and SOASTA mPulse and other analytics providers. These service providers use automated technologies to collect data (such as IP addresses) to evaluate the use of the Services Channels. To learn more about Google Analytics’ privacy practices, please visit https://www.google.com/intl/en/analytics/learn/privacy.html. To opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
Online Tracking/Interest-Based Advertising/Targeted Advertising
On our Services Channels, we may collect information about your online activities to provide you with advertising about products and services tailored to your interests. Where required by applicable law, we will obtain your consent for the processing of your personal information for direct marketing purposes.
You may see our ads on other websites or mobile apps because we participate in advertising networks. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context. These networks track users’ online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites, and to build a profile of users’ online browsing activities. The information our ad networks may collect includes data about users’ visits to websites that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.
What Information Do We Share and With Whom
We do not sell or otherwise share personal information about you except as described in this Privacy Policy. In addition to other disclosures of your information described in this Privacy Policy, we may share your personal information with (1) our affiliates and (2) our service providers who perform services on our behalf, such as order fulfillment and data analytics. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
Rights and Choices
We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as specified in the How To Contact Us section of this Privacy Policy. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails.
Subject to applicable law, you may (1) have the right to access the personal information we maintain about you; (2) request that we rectify personal information about you that is inaccurate; and (3) request that we delete personal information about you. Where you have consented to the processing of your personal information, you may have the right to withdraw your prior consent at any time. To exercise these rights, please contact us as indicated in the How To Contact Us section of this Privacy Policy. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.
How We Protect Personal Information
We maintain safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
What Other Information Regarding Our Privacy Policy Should You Know?
Other Online Services and Third-Party Features
The Services Channels may contain links to third-party websites, products, and services for your convenience and information, including social media sites such as Facebook, Twitter, Instagram, Pinterest, YouTube, and LinkedIn, etc., as well as services where you can speak with a health care provider or access health care services. These third-party websites, products and services may operate independently from us. Information collected by these third-party websites is governed by their privacy practices and is not subject to this Privacy Policy. We are not responsible for how these third-party services collect, use, disclose, distribute, or maintain your personal information. We encourage you to learn about the privacy practices of those third parties prior to providing them with any information or taking advantage of an offer or promotion.
Data Transfers
We may transfer the personal information we obtain about you to countries other than the country in which the information originally was collected, such as the United States. Those countries may have different data protection laws than the country in which you initially provided the information. To the extent required by applicable law, when we transfer your personal information to the United States or other countries, we take measures to protect that information as described in this Privacy Policy.
How To Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, you may email us at support@thefoodmill.com or write to:
The Food Mill
3033 MacArthur Blvd
Oakland, CA 94602
support@thefoodmill.com
Updates To Our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on our websites and mobile apps to notify you of significant changes to our Privacy Policy and indicate at the top of the notice when it was most recently updated.
